Forum Discussion

Brandables's avatar
Brandables
New Member
5 years ago

Disconnecting issues

Whenever I log in to Logmein i get kicked out close to every 10 minutes and have to log back in.  I looked at my time out time and it is set for 1 hour so I am not sure why there is an issue.  My screen at times freezes and then lets me work again and then a few minutes later I am disconnected.  Please help as I don't see the use of this program if it is not helpful for me to work remotely uninterrupted.

1 Reply

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    5 years ago

    Hi Brandables

    Is your Host PC on a network that may rotate the IP address' there?

    Do you connect through a VPN at all?

     

    Have you already attempted a re-install of the desktop software on the problem PC?