The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.

Forum Discussion

Brandables's avatar
Brandables
New Member
5 years ago

Disconnecting issues

Whenever I log in to Logmein i get kicked out close to every 10 minutes and have to log back in.  I looked at my time out time and it is set for 1 hour so I am not sure why there is an issue.  My screen at times freezes and then lets me work again and then a few minutes later I am disconnected.  Please help as I don't see the use of this program if it is not helpful for me to work remotely uninterrupted.

1 Reply

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    5 years ago

    Hi Brandables

    Is your Host PC on a network that may rotate the IP address' there?

    Do you connect through a VPN at all?

     

    Have you already attempted a re-install of the desktop software on the problem PC?