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theboynorm's avatar
theboynorm
Active Contributor
8 years ago
Solved

Display Glitch - iOS and MacOS High Sierra

I have been a long standing user of Logmein coming up on 8 years, without out fault or major issue until in a recent update to Mac OS high Sierra. Now when I remote login to my Mac Mini or iMac any o...
  • GlennD's avatar
    GlennD
    8 years ago

    For anyone else experiencing this issue, connecting a monitor or at least a headless HDMI adapter will engage the video driver so that the screen is displayed correctly when you connect.

     

     

GlennD's avatar
GlennD
GoTo Manager
8 years ago

Hi theboynorm

 

We'd like to work with you on this issue, I will PM you so we can get a ticket started.

 

  • theboynorm's avatar
    theboynorm
    Active Contributor
    8 years ago

    Evening Glenn,

     

    I’ve received a support mail & responded, hopefully the information provided will be of some help, to others whom are suffering similar issues.

     

    regards 

    • GlennD's avatar
      GlennD
      GoTo Manager
      8 years ago

      For anyone else experiencing this issue, connecting a monitor or at least a headless HDMI adapter will engage the video driver so that the screen is displayed correctly when you connect.

       

       

      • rwalden24's avatar
        rwalden24
        New Member
        7 years ago
        Had to actually connect a monitor, but that fixed the problem. Thank you!