The GoTo Community is currently in Read Only mode, we apologize for any inconvenience. Please contact our support team if you need assistance https://support.goto.com/
Forum Discussion
Solved
Dual monitor selection not showing
Hi all, I cannot see the monitor selection in the menu bar of Logmein Pro. I've tried several options: Rebooted host machine Rebooted client machine tried different port options for dual monitors...
Yes, the Host needs to have two monitors connected or you can use a monitor emulator to trick the Host into acting like two monitors are connected. As long as the video card in the Host 'detects' two monitors it will generate two screens which will be transmitted to the Client computer that you are sitting in front of.
Hi Holeshot, welcome to the community.
Have you reviewed this support article already? Work with multiple monitors on LogMeIn hosts
When you say "Monitors are connnected via HDMI to a dual monitor USB C connection from a 2 monitor adapter." are you describing the monitors connected to your Windows 11 client, or the Server 2016 host?
Thanks for the response Glenn. Both monitors are connected to the W-11 Client. Rereading the link you posted and adding your question into that, I suspect I'm needing a two monitor setup attached to the host which will enable me to use a two monitor setup on the client? Do the resolutions on the host monitors need to match the resolution on the client side (If I'm correct on host needing 2 physical monitor connections)?
In advance; thanks
Yes, the Host needs to have two monitors connected or you can use a monitor emulator to trick the Host into acting like two monitors are connected. As long as the video card in the Host 'detects' two monitors it will generate two screens which will be transmitted to the Client computer that you are sitting in front of.
Thanks again Glenn. Gonna try the emulator trick.
