The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
MBrissenden
6 years agoNew Member
Error Message
The computer that I wish to access is on line and available however when I click on the icon to log in this message appears "Your session has timed out or the host went offline during your connectio...
AshC
5 years agoRetired GoTo Contributor
GrahamM I apologize for the difficulty there. Can you please confirm the affected operating systems and LogMeIn software versions installed?
GrahamM
5 years agoNew Contributor
Not sure on the LMI version, but Windows 10 2004. I can report back the version in a couple days when I'm back there. Host says it is online (blue), however when I try connect it times out. FYI, both are hard wired and NOT wireless.
Started happening all of a sudden at 8:40 AM PST yesterday.
Same error when trying the desktop client to the LMI host.
- AshC5 years agoRetired GoTo Contributor
GrahamM This may be an obvious question , but have you been able to reboot the host PC yet?
- GrahamM5 years agoNew Contributor
AshC
Yes multiple reboots.
Version is 4.1.0.14148.
Discovered that it may be related to a DNS security provider.
What domains should I be putting on the whitelist?- AshC5 years agoRetired GoTo Contributor
Here's an updated security document that you may reference for firewall allowances: https://support.logmeininc.com/central/help/logmein-and-firewalls-central-c-lmi-firewalls