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Forum Discussion
lma
5 years agoActive Contributor
File Manager not connecting, Remote works fine, Also drag and drop not working
 In the past couple weeks these issues have appeared.     Sometimes when we try to connect via File Manger the app gets stuck after it posts "Connect Successful, Handoff Connection Active". Oddly Remo...
- 5 years ago
Just got off the phone with logmein support. We did try an uninstall, but were hung up on a error. Logmein had to take remote control and manually delete some files to have uninstall function without errors. After reinstall everything seems to be working correctly.
 
MyronB
5 years agoNew Contributor
Removing and reinstalling which program on which computer - client or host?
lma
5 years agoActive Contributor
We did an full uninstall and reinstall on Host. It seems to have helped. Although today we had to restart the host again, after File Manger wouldn't connect. Hopefully the clean reinstall will limit it to only a couple restarts a week.