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Forum Discussion
JustGoHolidays
6 years agoActive Contributor
Font Change?
Good afternoon, Has anyone experienced issues with the font changing? We have been working from home since lockdown for about 2 weeks now, with no issues what so ever. Randomly yesterday, everyone w...
GinaD1
6 years agoNew Member
I am having the exact same problem, but it only happened to me. No one can figure out why or how to fix it.
AshC
6 years agoRetired GoTo Contributor
GinaD1 JustGoHolidays I apologize for the recent change there. We are working to identify the problem and find a resolution for this behavior.
Thanks for your patience, hopfully more updates coming soon.
- johnfasino6 years agoNew Contributor
Has there been any resolution to this problem?
- JustGoHolidays6 years agoActive Contributor
Yeah still affecting all of our users too - very frustrating as it was working perfectly for weeks before this change occured.
- AshC6 years agoRetired GoTo Contributor
JustGoHolidays johnfasino GinaD1
We're having difficulty recreating this problem during testing.
Do have DPMS driver installed? If so, could you try removing it from the Device Manager > Monitors (right click, Uninstall device).
After this is complete, the next PnP scan will detect the attached monitors (this time without the DPMS driver installed). If you can still reproduce the issue, you can reinstall the DPMS driver in the next RC session. If it fixes the problem, you can then force the new blanking method by setting RemoteControl\BlankScreenMethod to 1.
- AshC6 years agoRetired GoTo Contributor
johnfasino I will try to get an ETD soon. Thanks for your patience.