Hamachi VPN compatibility with Starlink Satellite Internet ?

Hi All. We have a staff member using Starlink satellite internet and they cannot connect to the hamachi VPN using it. They have no problem tethering to mobile or other internet connections with that laptop using Hamichi but as soon it try and use start link as internet it will not connect.  So we have isolated the problem to the starlink connection - has anyone else had this experience? Does anyone know if there is a compatibility issue that cannot be overcome because of the nature of IP changes with satellite? Cheers