The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Shanee5000
7 years agoNew Contributor
Help! Black Screen on host after duplicating display from multiple monitors
Help please! I'm trying to remote into my work laptop and I was able to access the host desktop before changing the host screen resolution option to duplicate display (eliminating the need to jump ba...
AshC
7 years agoRetired GoTo Contributor
Shanee5000 I apologize for the connection issues there.
Do you know if the connection from another PC still works?
When was the last reboot cycle for the Host PC?
- Shanee50007 years agoNew Contributor
I attempted to log in via my iphone 8 logmein app, which used to work...same black screen. Rebooting the host computer might work...but that also defeats the purpose of accessing it, since I'm obviously not there to log back into the machine.
- AshC7 years agoRetired GoTo Contributor
Shanee5000 It sounds like this may not be system dependent, and the next move would be to check on the Host status for anything out of place. If the same problems recur after a reboot, please confirm the LMI software versions set up there.