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Forum Discussion
RegionalApp
5 years agoNew Member
High CPU usage when idle
I regularly uninstall logmein because when it is installed on my computer, and while I am not using it but it is a background app, it regularly used huge amounts of CPU %. My guess, they are using i...
jegbert
4 years agoActive Contributor
This wouldn't apply in the situation I'm describing. LogMeIn is idle with no remote sessions, in or out, active.
I'm working locally on the system, with no remote sessions at all, and LogMeIn has one processor core maxed out and using over 2 Gigs of RAM.
AshC
4 years agoRetired GoTo Contributor
jegbert We may need to compare the LMI logs with Windows logs to see what may be overloading the CPU there. If you have a few moments, I would first confirm with the manufacturer's web site that all available drivers are up to date, and then give us a call when it's convenient, from the problem PC: https://support.logmeininc.com/central/help/how-do-i-contact-support (email follow ups are also an option there if you can't call in)
- Plato-Admin4 years agoNew Member
We're also having the same issues, also on completely new up-to-date laptops, multiple employees are having issues with these since a couple of weeks. LogMeIn is not actively used by a Remote Session but completely uses the full CPU and RAM of the laptops and slows the whole laptop. Has there been any issue with the latest LogMeIn updates or what could be wrong?
- jegbert4 years agoActive Contributor
No this is still an issue - the only way to "resolve" it I have found is to uninstall and reinstall the client. I had to do this again last week.