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Forum Discussion
Solved
How do I cancel my subscription?
Please stop my billing and I dont want to pay it..and please change my account to trial
To modify or cancel a subscription
To cancel your LogMeIn Pro account or change the auto-renewal status of your account, please select Contact Support in this article. Our Customer Care Team will be happy to help you. Online cancellation is not available for LogMeIn Pro at this time. To downgrade your subscription, you would also need to contact support.
I want to cancel my subscription on the expiry date ?
To cancel your Pro account or change the auto-renewal status of your account, please select Contact Support in which is displayed on all support articles.
** If you cannot find a local telephone number there, then use the 'Open Ticket' option to receive an email follow-up from Support.
I opened the unsubscribe ticket as indicated, but I get no response.
How is it possible to formalize the cancellation of the service?
The Italian telephone numbers are not active. Thank youHi altafedelta, our system registered your calls today, but it looks like you disconnected before you spoke with a representative. A support ticket is open for your cancelation request and our Support team will contact you to assist.
