The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Solved
How do I cancel my subscription?
Please stop my billing and I dont want to pay it..and please change my account to trial
To modify or cancel a subscription
To cancel your LogMeIn Pro account or change the auto-renewal status of your account, please select Contact Support in this article. Our Customer Care Team will be happy to help you. Online cancellation is not available for LogMeIn Pro at this time. To downgrade your subscription, you would also need to contact support.
This is very strange and very un-professional that to cancel my auto renewal or to cancel a subscription there is no option at all other that to contact support and wait for hours for their call. I can't expect this behaviour from such a mature company. I have wasted around 3 days and could not find this option and i am still waiting for the call.
g_4_genious I apologize for the delay. There is also an option to 'Call Support' if you don't mind waiting a few minutes on hold.
You may also create a case for Customer Support to review via email if you cannot dial in.
