The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Misogi
6 years agoNew Member
How do I delete my account?
Please delete my account and all associated information you have about me. I have no need for your services, and it's frankly disappointing as all hell that you haven't remedied the deletion problem ...
- 3 years ago
To cancel a trial
To cancel your trial, simply wait for it to expire. No action is required unless you paid for a monthly or annual subscription during the trial period.To modify or cancel a subscription
To cancel your account or change the auto-renewal status of your account, please select Contact Support in this article. Our Customer Care Team will be happy to help you. Online cancellation is not available for Central at this time.
If your account has been cancelled already and you wish to have it deleted completely, you can make a request through our new Individual Rights Management PortalWhy don't you get a direct phone number?Depending on your country or region, we offer different phone support numbers. To make sure that you get the right number, we need you to select your country first on the Contact Support form.
There is no toll-free number for my location?
An option to Email Support should also displayed if you do not speak English or Spanish.
Zole
10 years agoNew Member
Today I got this mail:
Event: Login successful from a new location.
We have identified a successful login attempt to your LogMeIn account from a new location originating from China.
LogMeIn ID: ......@gmail.com
Time of event: 7/31/2016, 18:00 UTC
To verify your account activity, please log in to your account, by clicking your LogMeIn ID in the upper-right corner, and select Account Settings >Security> Audit log
If this was not you, we recommend you reset your password now and turn on two-factor authentication. You can reset your password by logging in to your account.
Well, that wasn't me.
And today is 05/08/02016 - are you serious! Security breach detected and notice sent five days later?
Please delete my account, I dont use it anyway.
redareda9
10 years agoNew Member
I received the same mail but from Thailand not China.
And it's weird cause I changed the password 5 days ago by a combination of 10 characters of symboles, upper and lower letters, digits etc... just after a failed attempt to connect to my account.