Forum Discussion
Solved
How do I delete my account?
Please delete my account and all associated information you have about me. I have no need for your services, and it's frankly disappointing as all hell that you haven't remedied the deletion problem ...
To cancel a trial
To cancel your trial, simply wait for it to expire. No action is required unless you paid for a monthly or annual subscription during the trial period.
Remember: Unless you gave credit card information to GoTo during your trial or at some point purchased a subscription, there is no need to cancel or delete your account.To modify or cancel a subscription
To cancel your account or change the auto-renewal status of your account, please select Contact Support in this article. Our Customer Care Team will be happy to help you. Online cancellation is not available for Central at this time.
To Delete your Cancelled account:If your account has been cancelled already and you wish to have it deleted completely, you can make a request through our new Individual Rights Management PortalWhy don't you get a direct phone number?Depending on your country or region, we offer different phone support numbers. To make sure that you get the right number, we need you to select your country first on the Contact Support form.
There is no toll-free number for my location?
An option to Email Support should also displayed if you do not speak English or Spanish.
I'm so confused by this site? Why isn't it possible to get in touch with a single soul to ask for help? I've been looking for a way to delete the account for the last hour and the only thing which sort of resembles support is the chatbot which kept referring to the https://support.goto.com site which doesn't offer any help at all.
so now I'm here, following a very elaborate online guide suggesting that this would surely trick the costumer support to reveal themselves -- hopefully it works.
Lostinthemaze Please follow the instructions noted in the solution of this thread to contact Customer Support directly. Once they confirm your identity they will process the account deletion request.
What do you mean? I follow the links in the threads which all leads me to the support.goto.com page, which sends me further to the support.logmeininc.com page which sends me here. I've been to all the pages on the entire web site, and no help is to be found.
