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Valkyrie's avatar
Valkyrie
New Contributor
6 years ago
Solved

How to tell if someone is already logged into a computer

When I go to log into a computer, how do I tell if someone else is already remotely logged in? I don't want to kick the other user out. If I see it is in use I would come back later.

  • Hi Valkyrie,

    Your list of available computers will have a color coding system to it, where a green color indicates someone is connected currently.  Hovering over this icon type you can see which agent it is.

2 Replies

  • Valkyrie's avatar
    Valkyrie
    New Contributor
    6 years ago

    Thank you for your reply! I have seen the change of color but there is no explanation. I will try hovering over next time. 

     

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    6 years ago

    Hi Valkyrie,

    Your list of available computers will have a color coding system to it, where a green color indicates someone is connected currently.  Hovering over this icon type you can see which agent it is.