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marceepoo's avatar
marceepoo
New Contributor
2 years ago

I have two Windows shortcuts to log me in client in the windows, start menu but I am the only user

I have two Windows shortcuts for Logmein Client ( in my Windows startup menu (ie, what you see when you click the Windows start button and then go down the menu) ). The Windows shortcuts are located...
  • KateG's avatar
    KateG
    2 years ago

    Hi marceepoo welcome to the GoTo Community.

     

    The first shortcut is to the standalone (or bundled with LMI) client app and The 2nd one is the web-based. 

     

    It looks like you installed the web based client app first and then later installed the standalone (or bundled) client app after. If you have both installed, when you connect from Central it should launch the standalone first if installed. So you would want to keep the standalone client app. 

KateG's avatar
KateG
GoTo Moderator
2 years ago

Hi marceepoo welcome to the GoTo Community.

 

The first shortcut is to the standalone (or bundled with LMI) client app and The 2nd one is the web-based. 

 

It looks like you installed the web based client app first and then later installed the standalone (or bundled) client app after. If you have both installed, when you connect from Central it should launch the standalone first if installed. So you would want to keep the standalone client app. 

  • marceepoo's avatar
    marceepoo
    New Contributor
    2 years ago

    Thank you.  So (assuming I understood you correctly) , I'm gong to delete the shortcut that leads to  "C:\Users\marc\AppData\Local\LogMeIn Client\LMIIgnition.exe".
    Please let me know if I misunderstood.

    thank you again.

                   Marc

    • KateG's avatar
      KateG
      GoTo Moderator
      2 years ago

      marceepoo correct, remove C:\Users\marc\AppData\Local\LogMeIn Client\LMIIgnition.exe 

      Apologies for any confusion.