Forum Discussion

OmarS's avatar
OmarS
New Contributor
11 months ago

icons on desktop get rearranged when I log in remotely

Hi I have a client who always complains his desktop icons get rearranged every time I connect to his PC remotely. This has happened on two PC's Windows 10Pro and Window 11Pro. Im using LogMeIn Pro...
KateG's avatar
KateG
GoTo Manager
11 months ago

Hi OmarS nice to see you. 

 

Have you noticed if the client's screen resolution changes when you connect? This could be the cause.