Forum Discussion

OmarS's avatar
OmarS
New Contributor
8 months ago

icons on desktop get rearranged when I log in remotely

Hi I have a client who always complains his desktop icons get rearranged every time I connect to his PC remotely. This has happened on two PC's Windows 10Pro and Window 11Pro. Im using LogMeIn Pro...
KateG's avatar
KateG
GoTo Moderator
8 months ago

Hi OmarS nice to see you. 

 

Have you noticed if the client's screen resolution changes when you connect? This could be the cause.