Forum Discussion
ron7264
6 years agoNew Contributor
I am having the same issue with the invalid email format, it sure woudl be nice to get a fix for this ASAP.
- AshC6 years agoRetired GoTo Contributor
Hey there, sorry for the delay here.
I am trying to see if we can recreate this OSX experience in-house, to create a ticket for our dev team.
- AshC6 years agoRetired GoTo Contributor
Unfortunately we're unable to recreate this behavior ourselves. If you could call directly into Customer Support from the affected machine, in order to collect log files there: https://support.logmeininc.com/pro/help/how-do-i-contact-support
- ron72645 years agoNew Contributor
I am not sure what I did to make it work again, but when the failure occured I restarted my MAc and it started working again.