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Forum Discussion

Mcbootus's avatar
Mcbootus
New Member
6 years ago

iOS mouse compatibility

Dear support,   I am a pro member and have it installed on my iPad Pro.  Recently I bought a Bluetooth mouse and it works great on my IPad.  But when I connect to my PC via LogMeIn, the iPad mous...
lindsandbrandon's avatar
lindsandbrandon
Active Contributor
5 years ago

How soon is soon?  I have been a loyal customer for years now and I have recently started only traveling with my iPad Pro with the attached keyboard/trackpad.  I did not realize when I sold my MacBook that this feature was not added.  If it is not soon then I will have to cancel LogMeIn and find another solution that supports mouse control.

AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

lindsandbrandon We should have several improvements ready by early 2021.  I'm sorry I cannot be more specific yet.

  • Benjmax2000's avatar
    Benjmax2000
    New Contributor
    4 years ago
    Any update on this?
    • jpalmer2007's avatar
      jpalmer2007
      New Contributor
      4 years ago
      I ended switching to Ninja/TeamViewer. It works well on my iPad with the swiftpoint mouse.
  • Brittany510's avatar
    Brittany510
    Visitor
    5 years ago

    Will better support for Bluetooth keyboards and trackpads be included aswell? Right now only a combination of the onscreen keyboards and the external keyboard provide enough support to realistically use the app.

     

    Obviously, quite frustrating..

    • Sdushey's avatar
      Sdushey
      New Member
      5 years ago
      Can we please get an update on when the mouse will work when logging in from and iPad Pro?
      • AshC's avatar
        AshC
        Retired GoTo Contributor
        5 years ago

        I'm sorry I don't have any updates yet to share.  We are aware of the compatibility requests, and will see about prioritizing development in the future.