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remoterefuge's avatar
remoterefuge
New Contributor
4 years ago

Issue with resolution (Mac Host, Windows remote)

Hi,    I have a user who can't change the resolution. The only option available in the logmein toolbar is Match Resolution and 1024x768.  When I click on match resolution it resets back to 1024x768...
AshC's avatar
AshC
Retired GoTo Contributor
4 years ago

remoterefuge  Could you please confirm which LMI desktop app is installed upon the Mac? 

  • Anon109167's avatar
    Anon109167
    New Contributor
    4 years ago

    I'm not sure what you mean by which desktop app? I downloaded the LMI exe file from our account

    I have a screen shot of my LMI software ver if that helps