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Forum Discussion

SactoJ's avatar
SactoJ
New Contributor
7 years ago

Keyboard Issue

First I am not a tech person, so please answer in plain language.    I have been running logmeinpro for a few years. I have a Windows 10 computer at my office. I access it from my iMac at home. I a...
AshC's avatar
AshC
Retired GoTo Contributor
7 years ago

SactoJ  I am sorry to hear about the sudden change in behavior there.

 

Since the problem began, have you been able to reboot the problem PC in order to restart the LMI endpoint application from scratch?

 

  • SactoJ's avatar
    SactoJ
    New Contributor
    7 years ago

    I went to office and rebooted computer today. When I got home I tried again. No change. Still have mouse control but no keyboard response. 

    • sa6's avatar
      sa6
      New Member
      2 years ago

      when we are trying to connect vm with logmein so the keyboard is not working on the host vm .

      • KateG's avatar
        KateG
        GoTo Manager
        2 years ago

        Hi sa6 welcome to the GoTo Community, 


        Can you provide a few more details about what is going on? How is the keyboard not working? What troubleshooting have you done? 


        Thanks