Forum Discussion

fjeannotte's avatar
fjeannotte
New Member
2 years ago

Keyboard writing does not work correctly with a Mac

When I write in a Word document while remotely connected from a Mac to another Mac using LogMeIn Pro, the keyboard works every other time. I have to click several times elsewhere for the typing t...
clerner09's avatar
clerner09
Visitor
2 years ago

I have a Windows 11 and can't do the recommended steps (i.e.  go to Logmein Control Panel --> Options --> Preferences to change the keyboard mapping). The keyboard stopped working remoting from a Mac to a Windows 11. This is a new problem with no solution in sight. Any guidance would be helpful.

GlennD's avatar
GlennD
GoTo Manager
2 years ago

Hi clerner09, welcome to the community.

 

There are two places to adjust Keyboard settings for remote sessions:

 

  1. Once you are in session select Options > Keyboard in the toolbar 


     
  2. On the Host computer you are connecting to, open the LogMeIn Control Panel > Options > Preferences

I am using a MacBook Pro running macOS 14.5 and connecting to my Windows 11 PC.