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ANONIM666's avatar
ANONIM666
Active Contributor
7 years ago

LID CLOSED=BLACK SCREEN

This worked before. Lid closed and able to view my laptop @ work. Lid is set to do nothing.  All the save power settings are off such as hybernate etc.    In the most recent I get a black screen, ...
ANONIM666's avatar
ANONIM666
Active Contributor
7 years ago

 

ANONIM666's avatar
ANONIM666
Active Contributor
7 years ago
USING LOGMEIN PRO BTW...
  • AshC's avatar
    AshC
    Retired GoTo Contributor
    5 years ago

    michaelbruhl  If this was a recent change with your Win10 device, have you been able to call into Customer Support to check the device settings and activity log? 

  • michaelbruhl's avatar
    michaelbruhl
    New Member
    5 years ago

    Having the EXACT SAME issue.  Black screen after I log in, while the lid is set to do nothing.

     

    Windows 10

     

    I have used Logmein for 8 years, so I know what I am doing.

     

    Any help, please do not keep ignoring. You guys have a problem.

  • ccdemartino's avatar
    ccdemartino
    Visitor
    6 years ago

    Was there any resolution to this? I am having the same issue. Thanks.

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    7 years ago

    ANONIM666  Sorry, I have tested with my Win10 laptop but did not experience the same issue.  It may be worth creating a case with Support if we can't identify the Microsoft function that may be interfering with screen sharing.

  • ANONIM666's avatar
    ANONIM666
    Active Contributor
    7 years ago

    Any advice on this ?