Forum Discussion

ValoisPO's avatar
ValoisPO
Active Contributor
3 years ago
Solved

LMI Control Panel can't connect to network

https://imgur.com/a/z5KGo72    The PC in question is running 32-bit Windows 7 Embedded (Ver 6.1 Build 7601: SP1). It has an i7-3610QE CPU For my company related matters, I have to set up LMI on 2 P...
  • ValoisPO's avatar
    ValoisPO
    3 years ago

    After investigation with the help of the costumer support, we came to the conclusion that there was certificate conflicts. By disabling SSL 3.0 and enabling TLS both in the Internet Option, we were able to make it work.

ValoisPO's avatar
ValoisPO
Active Contributor
3 years ago
Yes, this update is already installed.
KateG's avatar
KateG
GoTo Manager
3 years ago

ValoisPO thanks for verifying. We would need to take a look at your logs  to get a better understanding of what is going on.

 

If you send the logs to me directly (I've PM'd you an email address, check the envelope) I can attach them to a case and someone from support will contact you. 

 

You can also call customer support directly if you want to work on this immediately. Thanks!