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jgoodwinNCIT
5 years agoNew Member
LogMeIn AV will not download
Hello everyone, Having issues with LogMeIn AV installing a few agents at different sites. All of the agents in question are showing this in the console. "Unable to retrieve LogMeIn Antivirus Err...
AshC
5 years agoRetired GoTo Contributor
jgoodwinNCIT This experience is likely due to a local firewall / security settings, for which our Allow-listings should be applied: https://support.logmeininc.com/central/help/logmein-and-firewalls-central-c-lmi-firewalls
Once this is checked, you may need to drill into the AV event logs to see why the failure continues.