Forum Discussion

rmarzano's avatar
rmarzano
New Contributor
4 years ago

Logmein Cannot Match Resolution

Hello I have searched and tried the various fixes to this problem and they have not worked.   I am logged in remotely and when I try to match my resolution it only allows me to set it to 1280x768 (...
rmarzano's avatar
rmarzano
New Contributor
4 years ago

Any idea on how long it takes to get a response?

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    Hi rmarzano 

    Can you also state what type of monitors you have there? 

     

    How are they attached physically to the machine? 

     

    Please let us know what PC model / video cards are in use? 

    • rmarzano's avatar
      rmarzano
      New Contributor
      4 years ago

      Are you looking for the info for the remote PC?

      • rmarzano's avatar
        rmarzano
        New Contributor
        4 years ago

        Remote PC:

        Display 1: LG HD Plus connected to NVIDIA GeForce GT710 1280x768 VGA

        Display 2: LG HD Plus connected to Startech Trigger USB 1280x768 VGA