Forum Discussion

rmarzano's avatar
rmarzano
New Contributor
4 years ago

Logmein Cannot Match Resolution

Hello I have searched and tried the various fixes to this problem and they have not worked.   I am logged in remotely and when I try to match my resolution it only allows me to set it to 1280x768 (...
rmarzano's avatar
rmarzano
New Contributor
4 years ago

Are you looking for the info for the remote PC?

rmarzano's avatar
rmarzano
New Contributor
4 years ago

Remote PC:

Display 1: LG HD Plus connected to NVIDIA GeForce GT710 1280x768 VGA

Display 2: LG HD Plus connected to Startech Trigger USB 1280x768 VGA

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    rmarzano  Do you remember if this was working properly before?  

     

    Is the host PC enabling the screen blanking function while you are remotely connected? 

    • rmarzano's avatar
      rmarzano
      New Contributor
      4 years ago

      Yes

      • AshC's avatar
        AshC
        Retired GoTo Contributor
        4 years ago

        rmarzano  Can you try disabling Screen Blanking on the Host PC, then adjust the resolutions, before turning Screen Blanking back on again?