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cyoung7's avatar
cyoung7
Active Contributor
6 years ago

LogMeIn changed my screen resolution

I'm using LogMeIn to access my home PC from a remote PC that is using LogMeIn Client.  All of a sudden, LogMeIn changed my screen resolution at home to 640x480.  It used to be something like 1920x108...
  • cyoung7's avatar
    cyoung7
    5 years ago

    Thank you for your reply & suggestion.  Looking back on it, a year and a half ago, nothing fixed the problem that I could attempt remotely.  When I got back home, I realized two different things may have caused the problem.  First, I had the monitor powered off.  When the PC would reboot remotely, it couldn’t detect my large monitor, so it probably reverted to 640x480.  Second, I had my video card not only connected to my monitor, but also via a cable to my TV, and that may have contributed to the problem.  When I disconnected that (TV) cable and powered on the monitor, the resolution went back to what it should have been after a reboot.  So, this past January, before I left, I did several things.  I disconnected the TV cable.  I turned off all screen savers and monitor power-saver options.  And this is key, I left the monitor powered on.  In addition to all that, I also wanted to be able to remotely power down the PC and then power it back on, so I could get a clean boot if ever needed.  I used a Kasa remotely controllable plug, and modified the BIOS that if there was a power failure (i.e., when I remotely “unplugged” my PC), upon power restoration, the PC would automatically power on and boot.  And lastly, I installed a remotely controllable camera in front of the monitor so I could see what was really being displayed, if the problem should ever reappear.  The problem did not reappear with these precautions. 

LzlJean007's avatar
LzlJean007
New Member
Try to switch the resolution to landscape from portrait.
Hope this helps.
cyoung7's avatar
cyoung7
Active Contributor
5 years ago

Thank you for your reply & suggestion.  Looking back on it, a year and a half ago, nothing fixed the problem that I could attempt remotely.  When I got back home, I realized two different things may have caused the problem.  First, I had the monitor powered off.  When the PC would reboot remotely, it couldn’t detect my large monitor, so it probably reverted to 640x480.  Second, I had my video card not only connected to my monitor, but also via a cable to my TV, and that may have contributed to the problem.  When I disconnected that (TV) cable and powered on the monitor, the resolution went back to what it should have been after a reboot.  So, this past January, before I left, I did several things.  I disconnected the TV cable.  I turned off all screen savers and monitor power-saver options.  And this is key, I left the monitor powered on.  In addition to all that, I also wanted to be able to remotely power down the PC and then power it back on, so I could get a clean boot if ever needed.  I used a Kasa remotely controllable plug, and modified the BIOS that if there was a power failure (i.e., when I remotely “unplugged” my PC), upon power restoration, the PC would automatically power on and boot.  And lastly, I installed a remotely controllable camera in front of the monitor so I could see what was really being displayed, if the problem should ever reappear.  The problem did not reappear with these precautions.