Forum Discussion

devBrowning's avatar
devBrowning
Active Contributor
4 years ago

LogMeIn Client - issues with Catalina

I recently updated my computer to Catalina 10.15.7. Since doing this, LogMeIn is no longer working. I'm able to connect to the remote computer, and see the desktop, but cannot click on anything, type...
  • devBrowning's avatar
    devBrowning
    4 years ago

    LogMeIn customer support gave me this solution, which worked:

     

    To clear privacy settings open the terminal app on your host computer and paste the below command:

    tccutil reset All com.logmein.logmeinserver ; tccutil reset All com.logmein.logmeinguiagent

     

    After this completes, quit LogMeIn completely and re-open--it., then reboot your computer. This will prompt for all the required permissions again.

     

    You need to make sure AEserver is selected at accessibility and all the options with the Logmein icon are selected.

devBrowning's avatar
devBrowning
Active Contributor
4 years ago

LogMeIn customer support gave me this solution, which worked:

 

To clear privacy settings open the terminal app on your host computer and paste the below command:

tccutil reset All com.logmein.logmeinserver ; tccutil reset All com.logmein.logmeinguiagent

 

After this completes, quit LogMeIn completely and re-open--it., then reboot your computer. This will prompt for all the required permissions again.

 

You need to make sure AEserver is selected at accessibility and all the options with the Logmein icon are selected.

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    Thank you for confirming the fix!