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Forum Discussion
LogMeIn Constantly Required 2FA - Even After "Trusting Device"
My LogMeIn clients (Mac, Windows, Android and iOS) are constantly prompting me to 2FA each and every time I login. It almost seems as though my account is being logged out, and it's forgetting that I...
Hi sclarke808, welcome to the community.
I located you ticket from May 2023 and it looks like this was a known issue at that time and corrected (to our knowledge), by an update in June 2023.
- Have you continued to have this issue since May 2023 or did it stop and then start again recently?
- Are you running the latest version of LMI Pro?
THanks for the reply.
It seems to have come back in the last 4-5 months. And I am on the newest version of LMI Pro on all devices (Mac, iOS, Windows).
I have the same issue. My device shows up in my list of trusted devices but still requires 2FA every time.
Hi mattcoz, I am looking into sclarke808's issue, can you provide more details about your setup?
Are either of you using a Privacy browser like Brave or an extension like Ghostly that could be clearing the cookie after the session?
I am not, happens in Firefox/Chrome on Windows/Android. When logging in to a new device it doesn't even give me an option to trust the device, but it shows up in my list of trusted devices anyway.
