The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
MossyRock
14 years agoNew Contributor
LogMeIN Guardian has detected a problem with the LogMeIn software...
A customer I support got an error dialog box, "LogMeIN Guardian has detected a problem with the LogMeIn software on this machine". He supplied no other details regarding what he was doing at the tim...
Mark532011
14 years agoNew Contributor
I am receiving a similar message. The id is different and I don't know if that is a generic message and the ID is the key or if the id just relates to computer-account or something.
In my case, I have installed it onto Windows 8 RP and although everything looks fine, and most functions work correctly but when I try to remote-control I get a 202 (remote control session initiated) and see a flash of the desktop then a disconnect with error 104 and the following:
Message: LogMeIn Guardian has detected a problem with the LogMeIn software installed on this machine. The problem is locally identified by the following reference ID: '386708ab41884ad6d1d37258cd9b6140'
my guess is an incompatible display driver since I can do other functions (such as event viewer). I will be trying a newer driver.
- Mark53201114 years agoNew Contributor
it was not a display driver issue (at least I donwloadded the latest one). So I guess atm LogMeIn is incompatible with Win8 RP (it worked with CP)