Forum Discussion

harvesters's avatar
harvesters
New Contributor
5 years ago

LogMeIn Memory Leak (RAM Maxing Out)

Hi there,   Recently installed the most recent version of LogMeIn (4.1.14148). Appears there is a memory leak. LogMeIn is now maxing out RAM all available RAM. PC has 8GB of RAM total. PC has most ...
ezki's avatar
ezki
New Contributor
4 years ago

Hello Ash,

 

Years and years of using this product.  The memory leak issues have been going on for some time now.  We are having so many issues with memory leaks.  Having to disable LMI and use a thirdparty RC as a backup.

 

This really is a disgrace!

 

Considering we only use the RC feature of the product which has traditionaly been the best part of the product, this is really dissapointing.

 

WHY IS THIS STILL HAPPENING

 

AND.  BESIDES WHAT ARE YOU DOING 

AshC's avatar
AshC
Retired GoTo Contributor
4 years ago

Hi ezki  

I apologize for the frustrations.  

 

Since the problem began have you been able to contact Customer Support in order to gather the necessary log files for a detailed investigation? 

  • Robertrr's avatar
    Robertrr
    Active Contributor
    4 years ago

    I'm having this same issue.  LMI Support has been looking into it for almost two weeks, but nothing suggested has helped.  Has anyone found a resolution for this issue?

     

    Thanks,

    Robert