Forum Discussion

DHolmes's avatar
DHolmes
New Member
2 years ago

LogMeIn password reset emails getting rejected due to SPF record

Tried to reset my LogMeIn Pro password earlier, and encountered quite a serious issue: The mail came from the domain clsmail.logmein.com clsmail.logmein.com has the SPF record of "v=spf1 ip4:168.24...
GlennD's avatar
GlennD
GoTo Manager
2 years ago

Hi DHolmes, welcome to the community.

 

Thank you for mentioning this, our team is aware and an update has been released to address this. Unfortunately, we have seen some email providers delaying the delivery of Password Reset emails to our customers, so we are trying to work around these delays.