Forum Discussion

mawingho's avatar
mawingho
New Contributor
4 years ago

LogMeIn Pro - How to log a support ticket

How to log a support ticket for LogMeIn Pro?

  • AshC's avatar
    AshC
    4 years ago

    Hi mawingho,

     

    To open a support ticket please follow these steps:

    • Visit our support site: https://support.logmeininc.com/pro 
    • Click on Contact Support located at the top of the support site (there are also Contact Support links on every support article)
    • Enter your name, account email address, and select which department you need (Support, Sales, Billing)
    • On the next screen, you will be able to choose between calling our toll-free number (the best option for immediate support) or creating an email case. 

     

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    4 years ago

    Hi mawingho,

     

    To open a support ticket please follow these steps:

    • Visit our support site: https://support.logmeininc.com/pro 
    • Click on Contact Support located at the top of the support site (there are also Contact Support links on every support article)
    • Enter your name, account email address, and select which department you need (Support, Sales, Billing)
    • On the next screen, you will be able to choose between calling our toll-free number (the best option for immediate support) or creating an email case.