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PABKSK's avatar
PABKSK
New Member
4 years ago

Logmein Pro Client compatibility with Apple Silicon M1 Macs and/or Rosetta

Does Logmein Pro Client work with the new Apple Silicon M1 Macs ? Either natively or through Rosetta emulation? Any plan to support the new Macs ?
Question
  • Tzadkiel7's avatar
    Tzadkiel7
    4 years ago

    I had this same problem as well with an M1 Mac mini.  LogMeIn support said they are working on M1 compatibility.  I was able to figure out a workaround that does not require physical access to the machine and it works great for me.

     

    From the LogMeIn Client, try to login to the machine and you will see that black screen.  Then go back to the client and launch the terminal - you should get a terminal prompt if the machine is up.  In the terminal, type "caffeinate -u -t 2" and press enter.  You should now have video.

     

    Apparently this works because caffeinate with these arguments tells the M1 Mac that there is a user present at the computer, so it turns on the video.

     

    Jason

     

    (post edited to correct typo)

Tzadkiel7's avatar
Tzadkiel7
New Contributor

I had this same problem as well with an M1 Mac mini.  LogMeIn support said they are working on M1 compatibility.  I was able to figure out a workaround that does not require physical access to the machine and it works great for me.

 

From the LogMeIn Client, try to login to the machine and you will see that black screen.  Then go back to the client and launch the terminal - you should get a terminal prompt if the machine is up.  In the terminal, type "caffeinate -u -t 2" and press enter.  You should now have video.

 

Apparently this works because caffeinate with these arguments tells the M1 Mac that there is a user present at the computer, so it turns on the video.

 

Jason

 

(post edited to correct typo)

Macsterguy's avatar
Macsterguy
Active Contributor
3 years ago

This solution simply does not work for the M1 Mac. If the host screen / display is set to turn off (go black) in system preferences than LogMeIn (Central) does not take the Host Mac display out of this dark mode. Even though you are connected, all you see is a black screen. The Mac responds to the login BUT the Display does not...