Forum Discussion

JGinnJr's avatar
JGinnJr
Active Contributor
7 years ago

LogMein Pro Crashes using OSX Mojave

I fully installed OSX Mojave on my 2018 iMac.  I have three screens setup.  I use two of the Screens for LogMein.  If I click anything on the third screen, I get kicked out of LogMein.  I uninstalled...
  • tomiette's avatar
    tomiette
    7 years ago

    Hi guys,

     

    I am experiencing the exact same issue. I found a good workaround that really works !!!!

    Just uncheck the "Grey Scale when inactive" box option in "Options -> Color Quality -Advanced".

    It will then never crash anymore

macatak911's avatar
macatak911
New Member
7 years ago

Same issue here. You can't blame this on a new release because the issue has been there since day one of the beta. Unacceptable that we pay so much for this service and get this. Will be looking elsewhere when contract is up. We rely on remote access BIG TIME. Having to run a work around with Parralles running Windows 10 and the Windows version of logmein pro.

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    7 years ago

    macatak911 JGinnJr ericj dan22 gobser  I apolgize for the difficulty.  This issue has been identified, and a fix is underway.  We will update the community with more information as it becomes available.

    • rneigher's avatar
      rneigher
      New Member
      7 years ago

      I can't control my remote computer either - AND it crashes afyer a minute or two . .