Forum Discussion
atmosworld
Active Contributor
The trouble is when i press Esc - I still have no mouse - nothing. Even if I close Powerpoint using the keybaord shortcut keys I still have no mouse. The only way to get the mouse pointer back is to restart the computer. Logging off does not even bring the mouse back. I have full mouse control on everything else, everything works fine until I click the run/show in powerpoint and then it is lost.
AshC
6 years agoRetired GoTo Contributor
atmosworld The next troubleshooting step I would perform is visiting your PC's manufacturer website in order to confirm that all your installed drivers are fully up to date. Afterwich, you'll be asked to reboot the PC, where you can test PPT behavior once again.