The GoTo Community is currently experiencing some technical issues affecting new posts and comments. We are actively working with our service provider and apologize for the frustration.
Forum Discussion
Anon127206
5 years agoVisitor
Mac host only showing desktop wallpaper and menu bar
Mac has just received a new update (to Big Sur) I log in with Windows 10 and all I see is desktop wallpaper and menu bar. I've checked the security settings, everything LogMeIn related is checked. Th...
drcortes
5 years agoNew Contributor
I have checked this.
the LMUI agent is on SCREEN RECORDING and it is checked.
Still, no luck.
any help here? otherwise I will have to change to another remote desktop service.
svrc
5 years agoNew Contributor
Have you also looked in Accessibility in that security & privacy screen? I have LMGUIagent and LogMeIn control panel checked there, which is the documented setting that they get you to activate.
You could try calling support before abandoning.
You could try calling support before abandoning.