Forum Discussion
Another data point. When I close the control panel app then re-open it, I'm prompted to click a "get started" button in order to begin the process of registering the app with MacOS security. Problem is, when I click the button it just goes away instead of bringing up the security settings like it's supposed to. The accessibility panel shows both app listings checked as they should be but clearly they are not working and I expect the process to get them approved by Big Sur security is failing.
I've verified this behavior on two different Macs. Looks like a bug in the install and/or configure code.
- AshC5 years agoRetired GoTo Contributor
Hey folks,
While remote access should be possible on Big Sur systems, we do know of some irregularities that occur, similar though not exactly to what you're describing. I expect a new version to address these in the coming days. Thanks for your patience while we finalize testing.
- andyjung4 years agoActive Contributor
Did this ever get resolved? I am still experiencing this issue on Big Sur systems.
- JCAlexandres4 years agoNew Contributor
First I did uninstall LogMeIn from the Mac computer, then added it and did work with security, there were a couple of settings for LogMeIin to have full access to the computer, the other setting was related to recording.