This issue should be fully resolved.
If you continue to experience similar problems on Mac OS, please state the OS version and LMI software version installed upon it.
We can't transfer files from Big Sur platform . Remote access works fine. Just the file transfer crashes the client and you need to restart. currently we have to go to a Windows platform or Catalina to get that functionality. This was reported over two weeks ago and I have not seen any communications as to when it will be addressed.
Right, Bradley. We just released a new version (beta) for Rescue customers, and I expect a Pro / Central update to follow shortly. Thanks for your patience.
Is the logmein client for Big Sur out yet?
Still not working here.
Credimus I'm not sure I've heard of this being reported for Pro endpoint software behavior, but I believe we have a Mac desktop update coming soon anyway. I did hear the Mac protocols for file transfer changed slightly with the intro of Big Sur, so I'll let you know if we can reproduce and ETA on potential delivery.
Hi AshC , This is what a majority of people are discussing in the Rescue message board. This is the thread: https://community.logmein.com/t5/LogMeIn-Rescue-Discussions/Mac-OS-Big-Sur-file-manager-compatibility-issue/m-p/258055#M5468
I know it's in the wrong place, but the OP in that chat is discussing this very issue that is being brought up by this OP.
Thanks, Bradley
