Forum Discussion

Spinland's avatar
Spinland
New Contributor
4 years ago

MacOS Big Sur host: no mouse click or keyboard input accepted from client

Since upgrading my Mac to MacOS Big Sur I am unable to interact with it via the LogMeIn Client (both MacOS and iOS versions of the client are affected) as it no longer accepts mouse clicks or keyboar...
Problem
  • AshC's avatar
    AshC
    4 years ago

    This issue should be fully resolved.  

     

    If you continue to experience similar problems on Mac OS, please state the OS version and LMI software version installed upon it. 

     

N_Stu's avatar
N_Stu
New Member
4 years ago

I have two macs running Big Sur 11.1. and I can't control them remotely.  I can connect but neither respond to mouse or keyboard input.  This occurs whether I am connecting from a Windows machine or a Mac.   

 

I tried uninstalling and re-installing Logmein but it doesn't fix the problem.  It also occurs on Big Sur 11.0

 

Does logmein not support Big Sur?  (I find that hard to believe so long into the release).

 

**I saw some posts on this but needed to start a clean thread as the answer was not clear so my apologies in advance.