Welcome! The GoTo Community is currently in Read Only mode while we work on an exciting platform update.
If you need assistance, please contact our toll-free 24/7 Support 

Forum Discussion

dac72's avatar
dac72
Active Contributor
7 years ago
Solved

MacOS Catalina Support

Does the current version of LogMeIn Pro support MacOS Catalina?

 

Just upgraded to Catalina last night and I am able to remotely connect to the device device, however, I cannot manage it.  When I connect to the device I just get any empty desktop image without any icon or ability to do anything with it.

  • iceman285's avatar
    iceman285
    7 years ago

    Ok, I ran the uninstall script and completely removed logmein, downloaded it again and this time it comes up as the 64bit app version 4.1.7151.

     

    Would be nice if LogMeIn was a little more clear about this!

53 Replies

Replies have been turned off for this discussion
Show More
  • iceman285's avatar
    iceman285
    Active Contributor
    7 years ago

    Roryknepp, does that work for both the client and control panel?

  • Roryknepp's avatar
    Roryknepp
    Active Contributor
    7 years ago

    open system preferences, privacy, screen recording, click LogMein . that worked for me. also I went to full disk access and allowed LogMein control panel.

  • iceman285's avatar
    iceman285
    Active Contributor
    7 years ago

    Starting with Mac OS Catalina there is no longer any support for 32bit apps. Until Logmein updates their software it will not work on Catalina. I am activly trying to find anything I can about the status of the Logmein client software update. Hopefully someone from Logmein will respond.