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MacOS Catalina Support
Does the current version of LogMeIn Pro support MacOS Catalina?
Just upgraded to Catalina last night and I am able to remotely connect to the device device, however, I cannot manage it. When I connect to the device I just get any empty desktop image without any icon or ability to do anything with it.
Ok, I ran the uninstall script and completely removed logmein, downloaded it again and this time it comes up as the 64bit app version 4.1.7151.
Would be nice if LogMeIn was a little more clear about this!
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- If After doing these steps if you see the remote screen but now still cant click on it. Give us a call and let us nknow you have a mac mopjave or catalina machine and logmein isnt working.
There are permissions that need to be set when the client or the host machine is a mac Catalina or a mac Mojave. The first thing is thing is to go to system preferences then security and privacy then accessibilty, Click the lcon to make changes.
Put a check mark in LMI Gui and AEServer and Bash if you see that.
Next go down to full disk access and put a check mark in the same. LMI Gui or Bash pr both
Then screen recorder , check that off as well,
then input monitor
All files and folders and Full DIsk Access
You will see the LogMein Control panel icon in this folders, PLease check mark them and then click the lcok to make changes.
Save then try again.
This information is from a LogMeIN Support Staff.
Rory, worked great! Thanks for the fix.
I'm running 10.15.1 Catalina and LogMeIn version 4.1.7284. I have no issues controlling remote clients. I have full functionality. You might try and clear your PRAM and see if that resolves your issue.
this is broken again in 10.15.1. no longer is there a bash entry in screen recording. so you can remote connect and see everything but you can't control anything
I used to be able to restart the Mac and log in remotely. Now I can only do the restart: I have to go to the Mac to log in. Not a huge deal since I'm walking over there anyway, but it inconvenient.
Spot on...Adding the permissions to Screen Recording and File and Disk access was the fix for me.
I had a similar issue so I checked my version of LogMeIn Control Panel (host), which was just updated in the last day or two, but it was at 4.1.0.10893 (Oct 21) and not 4.1.7151. 4.1.7151 is the client program. When I connected to my compouter from my phone I got the plain screen, evem after uninstalling and reinstalling the host. I think went in System Prefs, Security & Privacy, Screen Recording and made sure LogMeIn.app was checked and then it worked.
So if you connect to a remote computer and you get just the Finder menu at the top and noting on the screen, make sure the Screen Recording is checked on the remote machine. That might help.
- That "actual fix" did it for me. Thanks for sharing that!
Ah OK. I was responding to the first poster who said they could connect but not see/control. This behavior is due to the Catalina upgrade on the HOST computer, where LMI control panel runs.
This was my issue too and though it is not officially supported, allowing bash and LMI in the privacy settings for screen recording, does return LMI control panel on the host to proper operation.
