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SamanthaHoover's avatar
SamanthaHoover
New Member
3 months ago

MacOS Sequoia CONTROL+ALT+DELETE does not function.

I have a client using MacOS Sequoia and cannot use her CONTROL+ALT+DELETE button in log me in, it does not function at all, doesn't acknowledge being pressed as if I didn't press it at all. Started after she upgraded to Sequoia. 

  • KateG's avatar
    KateG
    GoTo Manager

    SamanthaHoover

    Our team is aware of this issue and is currently working on a fix, we do have a build available with a fix that you can install, I've sent you a PM with the download. 

    • SamanthaHoover's avatar
      SamanthaHoover
      New Member

      The build you sent was an MSI, I have a mac as states in the post, this does not work on Mac...

  • The build you sent was an MSI, I have a mac as states in the post, this does not work on Mac...

     

    • SamanthaHoover's avatar
      SamanthaHoover
      New Member

      Also will auto update on mac push it forward after I install the old version?

       

      • KateG's avatar
        KateG
        GoTo Manager

        SamanthaHoover Apologies for the confusion.

         A fix has been released that will resolve the issue. Please check for an update in the LogMeIn Control Panel to receive the update. Let me know if there are any issues.