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Forum Discussion

petervzivo's avatar
petervzivo
Active Contributor
6 years ago

MUTE host

After leaving HOST the sound of HOST PC goest to MUTE. How to leave sound of HOST ON for all the time - no matter if I am logged in with LogmeIn?
AshC's avatar
AshC
Retired GoTo Contributor
6 years ago

Hi Peter,

If you were to mute the client while in session, this should return the sound feed back to normal and remain so after the disconnect.  

Since this is only affecting one client, you may also create a case with Customer Support to investigate the issue further. 

  • petervzivo's avatar
    petervzivo
    Active Contributor
    6 years ago

    Hi,

     

    entering the remote PC  with LogmeIn it turns the remote PC sound OFF.

    Even if I turn the sound of remote PC ON it goes OFF again after leaving the session.

     

    After reconectiong to the remote PC the sound of remote PC is OFF.

     

    What I have to do to leave the sound as it is after LogingIN or LogingOUT of the remote PC?

     

    All we want is to get in the remote PC to check what is he doing without any interference of LogmeIN.

    Do you have any "button" to enter into remote PC without making any changes to remote PC?

     

    Regards,

    Peter