Raforbessr
6 years agoNew Contributor
one time email security code fails to appear
I am trying to login and the one time security code never arrives. I have run mail traces in O365 and it just never shows up. I went to the contact us page and I guess the 24/7 support isn't 24/7 -
- 6 years agoI talked with tech support today, apparently it’s a busy server issue. They gave me alternate servers which worked:
“Those are the links you can use whenever you are not getting the code verification:
https://www.logmein.com/?targetUrl=usva.logmein.com
https://www.logmein.com/?targetUrl=uk.logmein.com
https://gamma.logmein.com/
Once in, I turned off email codes and turned on text codes (which seems more reliable). Everything has been working now!