Forum Discussion

New Contributor

6 years ago

one time email security code fails to appear

I am trying to login and the one time security code never arrives. I have run mail traces in O365 and it just never shows up. I went to the contact us page and I guess the 24/7 support isn't 24/7 -

allenlbrown
6 years ago
I talked with tech support today, apparently it’s a busy server issue. They gave me alternate servers which worked:

“Those are the links you can use whenever you are not getting the code verification:

https://www.logmein.com/?targetUrl=usva.logmein.com
https://www.logmein.com/?targetUrl=uk.logmein.com
https://gamma.logmein.com/

Once in, I turned off email codes and turned on text codes (which seems more reliable). Everything has been working now!

logmenoworky

Visitor

4 years ago

I can not log in to my account to get to my remote units, because LOGMEIN is not sending

out the verification email.

I got a email 4 hours after I tried to log on earlier today. Now I am again WAITING for an email

so I can access my sites. The logmein program has become very undependable and we just renewed our membership 2 months ago. I wish I had not renewed.

This has been a nightmare.

Getting any help is more of a nightmare.

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one time email security code fails to appear

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