Exciting changes are coming as we upgrade our community website. You may notice a fresh new look and some differences in how things work. We will post more details soon and can’t wait to welcome you to our improved space!

Forum Discussion

Jasmine Park's avatar
Jasmine Park
New Member
5 years ago

Pin Number not Password

We have recently changed PC and now have to log into our computer with a pin number rather than a password. Sadly logmein doesn't recognise the pin number and the computer isn't giving us the option ...
AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

Jasmine Park  You may need to re-install the LogMeIn desktop software onto the Host PC.  If you need help with this, and have access to the computer, feel free to call into Support for assistance.