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pookspa's avatar
pookspa
New Contributor
5 years ago

problem controlling a remote Mac

I can connect to a remote mac desktop but do not see any icons and j have no control with mouse. Remote system is Mac OS Catalina 10.15.6
Timmyz's avatar
Timmyz
New Contributor
5 years ago

I had the same problem to an iMac host... had to enable permissions in Privacy for Recording Screen/Logmein

 

  • VicF's avatar
    VicF
    New Member
    5 years ago

    Allowing recording was the key,  I had same problem when updating Mac to Catalina 10.15.6

     

  • pookspa's avatar
    pookspa
    New Contributor
    5 years ago

    Thanks Timmyz.  I did find another option. After installing LMI,  I enabled several components in the security/privacy settings. Such as Logmein,  LMIGUIAgent, LogMeIn Client, LogMeIn Control Panel, LogMeIn Menubar & LogMeIn Diagnostics

    After that it has been working great

    Thanks again