Exciting changes are coming as we upgrade our community website. You may notice a fresh new look and some differences in how things work. We will post more details soon and can’t wait to welcome you to our improved space!

Forum Discussion

pookspa's avatar
pookspa
New Contributor
6 years ago

problem controlling a remote Mac

I can connect to a remote mac desktop but do not see any icons and j have no control with mouse. Remote system is Mac OS Catalina 10.15.6
Timmyz's avatar
Timmyz
New Contributor
5 years ago

I had the same problem to an iMac host... had to enable permissions in Privacy for Recording Screen/Logmein

 

pookspa's avatar
pookspa
New Contributor
5 years ago

Thanks Timmyz.  I did find another option. After installing LMI,  I enabled several components in the security/privacy settings. Such as Logmein,  LMIGUIAgent, LogMeIn Client, LogMeIn Control Panel, LogMeIn Menubar & LogMeIn Diagnostics

After that it has been working great

Thanks again