Forum Discussion

pookspa's avatar
pookspa
New Contributor
4 years ago

problem controlling a remote Mac

I can connect to a remote mac desktop but do not see any icons and j have no control with mouse. Remote system is Mac OS Catalina 10.15.6
Timmyz's avatar
Timmyz
New Contributor

I had the same problem to an iMac host... had to enable permissions in Privacy for Recording Screen/Logmein

 

pookspa's avatar
pookspa
New Contributor
4 years ago

Thanks Timmyz.  I did find another option. After installing LMI,  I enabled several components in the security/privacy settings. Such as Logmein,  LMIGUIAgent, LogMeIn Client, LogMeIn Control Panel, LogMeIn Menubar & LogMeIn Diagnostics

After that it has been working great

Thanks again