pookspaNew Contributor5 years agoproblem controlling a remote Mac I can connect to a remote mac desktop but do not see any icons and j have no control with mouse. Remote system is Mac OS Catalina 10.15.6
TimmyzNew Contributor5 years agoI had the same problem to an iMac host... had to enable permissions in Privacy for Recording Screen/Logmein
VicFNew Member to Timmyz5 years agoAllowing recording was the key, I had same problem when updating Mac to Catalina 10.15.6
Recent DiscussionsMac OS client always freezes while logging in during Duo authentication stepRemote sessions automatically close or disconnectAccount registration failed.SolvedError when connecting. (Error occurred error: 14094410:lib(20):func(148):reason(1040))SolvedI want my account and data deletedSolved